Return, Refund & Exchange Policy

At Yog4Lyf, we strive to provide high-quality yoga & wellness products. If you are not satisfied with your purchase, please review our Return, Refund, and Exchange Policy below.

1. Eligibility for Returns, Refunds & Exchanges  

We accept returns, refunds, and exchanges under the following conditions:

  • The product must be unused, unwashed, and in its original packaging.
  • The return request must be initiated within 7 days of delivery.
  • The product must not be damaged, except in cases of defective or incorrect items received.
  • Proof of purchase (order confirmation or invoice) is required.

2. Return Process  

To initiate a return:

  1. Contact our customer support through email contact@yog4lyf.com or text us on our official whatsapp number +918174982477 within 7 days of receiving your order.
  2. Provide your order details and reason for return.
  3. Our team will review your request and approve the return if eligible.
  4. Ship the item back to us using the provided instructions.
  5. Once received and inspected, we will process your request as per the chosen option (refund or exchange).

Return shipping charges may apply unless the return is due to an incorrect or defective item.

3. Refund Policy  

  • Full Refunds: Issued for defective, damaged, or incorrect items.
  • Partial Refunds: May be issued if the returned item shows signs of use or damage.
  • Refunds will be processed within 7 to 10 business days after receiving the returned item.
  • Refunds will be issued to the original payment method used during purchase.
  • Shipping fees are non-refundable unless the return is due to our (Yog4Lyf's) error.

4. Exchange Policy  

  • Exchanges are allowed for damaged or incorrect products.
  • If you want a different product, you must return the original item and place a new order. The courier charges will be borne by the customer in this case. (as the item delivered by Yog4Lyf is 100% correct)
  • Exchange requests must be made within 7 days of receiving the product.

5. Non-Refundable Items  

  • Reasons like dissatisfaction with the product does not account for refund
  • Used, damaged, or washed products (unless defective upon arrival).
  • Products not returned within the eligible return period.

6. Damaged or Defective Products  

If you receive a damaged or defective product:

  • Contact us immediately through email contact@yog4lyf.com or text us on our official whatsapp number +918174982477 with photos of the damaged item.
  • We will review and provide a replacement or refund at no additional cost.

7. Cancellation Policy  

  • Orders can be canceled before they are shipped.
  • Once shipped, cancellations are not allowed. You can initiate a return after receiving the product.
  • Refunds for canceled orders will be processed within 7 to 10 business days.

8. Contact Us  

For any questions or assistance, contact us at:

Email: contact@yog4lyf.com
Whatsapp: +918174982477

By shopping on our platform, you agree to this Return, Refund & Exchange Policy.